Gateways Training

Module: Media5 Gateways

Session Overview

Extensive hands-on training on Media5 Gateways, you will acquire the technical skills and knowledge needed to install, manage, configure and troubleshoot Media5 products. Increasing the knowledge of your technical staff will improve the satisfaction of your end-users deploying VoIP products.

Customizability

All 360* Technical Training can be customized in packages based upon the customer’s specific requirements.

Session Schedule & Location

Duration:2 - 4 days
Location: Media5 Premises, or Client Premises
Language: English (other languages may be available)

Packages

1. Analog Gateways
2. DGW 1.1 Digital Gateways
3. DGW 2.0

 

Competencies Analog Gateways DGW 1.1 DGW 2.0

Students will acquire the skills and knowledge to:

  • Understand the various VoIP applications offered by the Media5 Gateways.
  • Install Media5 VoIP Gateways.
  • Configure the device according to the VoIP network.
  • Operate and maintain the product HW and SW.
  • Perform remote management of the unit.
  • Perform the technical verification and diagnostic of the unit.
  • Provide first line technical support to end-users or on-site technicians

Mediatrix 11xx, 12xx, 41xx series

SIP 5.0 / MGCP 5.0

 
System Overview
  • Products introduction
  • Typical usage and applications

Installing the Equipment

  • Installation & Provisioning
  • Networking Configuration
  • Making the first call

Administration Features

  • Syslog and Ethereal
  • Unit Manager Network
  • SNMP variables

Telephony Features

  • Dial Map & Port Configuration
  • Codec Settings
  • Voice Activity Detection (VAD)
  • P-Time Configuration
  • Country Settings
  • Subscriber Services

Overview of FXO Unit (SIP only)

  • 1204 Installation & Provisioning
  • Automatic Calls
  • Call Direction Restriction
  • Line Selection
  • Dial Tone Detection

Maintenance and Troubleshooting

  • Software Download
  • Configuration File Download
  • Tools and Techniques
  • LED behaviour
  • How to report an issue to your next level of support

Mediatrix 3xxx, 44xx series

System Overview

  • Product introduction
  • Typical usage and applications

Product Architecture

  • Schematic of hardware and software modules

Installing the Equipment

  • Installation of a Mediatrix 3400/3500/3600 unit
  • Installation of a Mediatrix 4400 unit

Using the Web Interface

 

Performing Basic Configuration (theory and hands-on)

  • Network, ISDN, SIP, Call Router Configuration
  • Making your fist call

Performing Detailed Configuration (theory and hands-on)

  • Network, ISDN, SIP, Call Router, Advanced telephony, Management settings

Performing Advanced Configuration using UMN (theory and hands-on)

  • SNMP variables

Maintenance and Troubleshooting (theory and hands-on)

  • Configuration Backup and Restore / Configuration Script
  • Software Upgrade/Downgrade
  • Tools and techniques
  • LED behaviour
  • How to report an issue to your next level of support

Mediatrix 41xx, 3xxx, 44xx series

System Overview
  • Products introduction
  • Typical usage and applications

Installing the Equipment

 

Web Interface

 

Performing Basic Configuration

  • Network, System, FXS, ISDN, R2, SIP, Call Router Configuration
  • Making your fist call

Troubleshooting

  • Network protocol analyzer
  • Syslog messages
  • SIP signaling logs
  • Signaling logs and Media5 UDP Listener · Troubleshoot your basic calls

Management Features

  • Backup/Restore
  • Script (Run, write and export)
  • Command Line Interface (CLI) introduction
  • SNMP configuration using the Unit Manager Network (UMN) software
  • Factory and partial reset
  • Firmware update

Performing Advanced Configuration

  • Network, ISDN, SIP, Call Router, Telephony services, DTMF Map, Telephony codecs configuration
  • Fax/Modem introduction
  • Tone customization
  • Music On Hold (MOH) configuration

Survivability and Security

  • Survivability and SIP KeepAlive
  • Security
  • TLS configuration and certificate management
  • SRTP configuration
  • Troubleshooting the security
  • Secure calls exercises
  • TLS Advanced scenarios
 


 

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