DGW and SBC Training Sessions

Sherbrooke, QC, Canada | Spring 2017

Last April, Media5 held the Mediatrix DGW and SBC Training Sessions at its headquarters, based in Sherbrooke, Québec, Canada. Partners and customers from seven telecom companies participated in installation, configuration, and troubleshooting best practices course when deploying SIP Trunks and Hosted Services with Mediatrix products.

mediatrix_media5_training-25april2017

Attendees grew their technical skills and knowledge in SIP to improve customers support and satisfaction.

The DGW and SBC Training Sessions were handled separately, according to the following program:

Mediatrix DGW Training – April 24-25, 2017

Agenda

  • System overview
  • Installing the equipment
  • Using the Web interface
  • Performing basic configuration
  • Troubleshooting
  • Management features
  • Advanced configuration

Mediatrix SBC Training – April 26-27, 2017

Agenda

  • Introduction to SBC
  • Rulesets
  • Deployment and Usecases
  • SIP protocol review
  • Internals of the SBC – Overview & Concepts
  • Troubleshooting
  • Virtual machine
  • Hands-on exercise

Competencies

By the end of the Training, the students acquired the skills and knowledge to:

  • Understand the various VoIP features and functionalities offered by the Mediatrix products.
  • Install and configure the Mediatrix devices according to the VoIP network.
  • Understand the use of the various configuration options offered by the products.
  • Basic configuration & understanding of the SBC. (Exclusive for SBC Session)
  • Operate and maintain the HW and SW products.
  • Perform management of the unit.
  • Perform the technical verification and diagnostic of the unit.
  • Provide first line technical support to end-users or on-site technicians. (Exclusive for DGW Session)
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