Branch Office Survivability

IP-based telephony systems have introduced great flexibility and broaden ways to communicate for businesses, but they can be adversely affected if IP network outages occur and systems cannot respond properly. When using a hosted IP-PBX or cloud-based UC suite, communication service interruptions may impact corporate productivity and, most times, translate into profit loss.

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Mediatrix Survivability Gateways provide Service Continuity even when access to the primary server is unavailable due to a WAN failure or other outages. Mediatrix ensures the internal call control while redirecting external calls to a secondary, geo-redundant server or to the PSTN.

Survivability Gateways – What We Offer

In case of WAN failure or poor connectivity to the softswitch, the Mediatrix Survivability feature establishes a fallback mode of operation to connect local endpoints (such as IP-Phones, ATAs, analog phones, and faxes) together while redirecting external calls to backup SIP trunks and gateways. It also offers immediate recovery of call control to the softswitch once connectivity is restored.

Mediatrix is able to respond to challenging network and traffic conditions, ensuring remote site survivability and service continuity without manual configuration.

For all business sizes and verticals, Mediatrix offers survivability at a cost-effective price point.

Mediatrix survivability platforms ensure:

  • Fallback to secondary server or PSTN lifeline
  • On-premise communications alive during downtimes
  • Automatically build a contact database for IP-Phones (SIP Registration snooping)
  • SIP server monitoring
  • Registration throttling
  • Dynamic call routing

Survivability Gateways Portfolio

Survivability is available on Sentinel SBCs as well as on the VoIP gateways and Mediatrix G7, C7, and S7 Series phone adapters, featuring any mix of E1/T1 PRI, ISND BRI S0/T0, and analog FXS and FXO ports.

Mediatrix G7 Series – Media Gateway with Analog Adaptor capabilities to connect TDM PBX to Cloud Telephony services and IP-PBX systems to PSTN landlines.

Mediatrix C7 Series – Flexible combination of BRI, FXS, and FXO interfaces in a platform designed to interconnect remote offices with the headquarters through SIP based networks.

Mediatrix S7 Series – Analog VoIP Adaptor with the ability to smoothly connect all IP and legacy equipment to a hosted or on-premise IP-PBX.

Mediatrix S7 LP Series – Industry leading resiliency ATA to deploy cloud telephony services for remote areas and cabling with over-voltage exposure.

Media5 launches its new Mediatrix survivability gateways

Mediatrix gateways and ATAs are specifically geared to support real-time communication scenarios providing maximum service continuity with cost-effective survivability for SMBs.

Media5 Corporation, the leading provider of IP-based technology communications, announced the release of its new Mediatrix survivability gateways via SIP Proxy. Available for the global market starting on December 20th, 2017, the new Mediatrix platforms will improve communication reliability by maintaining access to both local telephony and the PSTN when the Internet is temporarily unavailable.

Mediatrix VoIP solutions are specifically designed to support several RTC scenarios assuring quality of service, security, and features transparency for business telephony communication systems.

“Survivability and security are key differentiators for Mediatrix platforms. Failover and fallback are completely seamless and transparent regarding phones and PBXs in the enterprise. In case of WAN failure, Mediatrix will insure the internal call control while redirecting external calls to a secondary, geo-redundant server or to the PSTN, safeguarding user experience”, explains Mr. Eric Beaudoin, Mediatrix product line manager.

Want to learn more about our Mediatrix portfolio? Get in touch with us at sales@media5corp.com

ABOUT MEDIA5

Media5 Corporation is a global supplier of multimedia communication solutions for fixed and mobile service providers, Unified Communications services, and hosted communication services. The company has its headquarters in Canada, with worldwide presence including local representatives in North and Latin America, Europe, and the Middle East.

Mediatrix S7 Series

The Mediatrix S7 Series of analog VoIP adapters – ATA – offers the ability to smoothly connect all analog equipment to a hosted or on-premise IP-PBX. These telephone adapters are also the ideal solution to integrate traditional PBXs and phones into an IP core network without impacting the current customer base.

Sentinel 100 Hybrid SBC

The Sentinel 100 Hybrid SBC is the most complete and reliable Session Border Controller and Media Gateway for SMBs. With a flexible architecture designed for a variety of use cases, including SIP Trunking, Hosted Services, and Unified Communications, Sentinel 100 is a trustworthy solution for any stage of SIP deployment with incomparable QoS monitoring, security, survivability, and interoperability.

Mediatrix Portfolio Overview – Product Comparison

Sentinel 100 Pure SBC

The Sentinel 100 Pure SBC is a high performance SBC for SMBs. Designed to carry out SIP normalisation, network demarcation, survivability, and security, the Sentinel 100 offers QoS monitoring, remote mass management, and troubleshooting tools for a cost-effective network maintenance and customer service.

Mediatrix Portfolio Overview – Product Comparison

Fax and Modem over IP

Mediatrix_fax_over-ipFor many enterprises in different industries, fax and modem transmissions remain one of the most important communication methods. In areas such as finance, government, law, health, real estate, offshore, etc., fax and modem over IP are one of the essential ways to transfer a large number of documents and data, on a daily basis.

Keeping the reliability and quality of those communications without risk while migrating from TDM-based PBXs to IP telephony networks can be a challenge. During the transition from traditional telephony lines to VoIP in the operator network, or the existing legacy telephony systems to the IP-PBX and IP-phones inside enterprises, some interoperability issues may occur between different fax protocols and standards used by the VoIP systems and the enterprise.

Media5 Expertise – What We Offer

Media5 VoIP Adaptors (ATAs), Media Gateways and Session Border Controllers (SBCs) overcome IP fax and modem interoperability challenge by normalising the transmission across the networks, ensuring great flexibility, cost savings and high quality of service.

When it comes to faxes and modems, reliability and security are pre-requirements for many businesses that cannot suffer from failure or loosing data. Media5 solutions offer trustful connectivity and communications to the new IP telephony infrastructure in many scenarios and are adaptable to specific enterprise needs.

Key Benefits

  • Highly interoperable with hundreds of faxes and modem models.
  • Zero touch configuration and easy installation.
  • Portfolio with several ATAs, Media Gateways and SBC models to address operators’ needs of deployment.
  • Compatibility with all SIP protocols and all codecs for fax and modem, such as G.711 and T.38.
  • Survivability: No risk of failure and poor communication during the PSTN replacement.
  • Flexibility to deploy the equipment at the service provider or enterprise, on the edge or in the network, according to the requirements.
  • QoS control for data transmission quality.
  • Cost savings made possible when keeping the existing legacy investments.

diagramoperator_05_c7-g7-and-4100

 

A Partner for Reliable Deployments

Due to the high interoperability and quality of Media5 products, the major telecom operators doing PSTN replacement in the world choose Media5 for their deployments:

  • SIP Trunking: Media5 gateways connect to legacy PBX (PRI/BRI);
  • IP Centrex: Media5 ATAs connect multiple analog ports to phones, faxes, and modems;
  • PSTN Replacement.

Regardless of the use case or scenario, Media5 has the best solutions with VoIP adaptors, media gateways, and SBCs to keep the communication through faxes and modems reliable and cost effective for operators and enterprises.

Fax and Modem over IP – Quality Assurance

For each new firmware release, Media5 technologies go through a complete Quality Assurance Test Plan ensuring improved quality to the launch:

  • Software Stability tests
  • Behavior – We make sure that the user experience does not change
  • Features set – We make sure that all fax and modem features perform at their best
  • Audio quality
  • Image quality
  • Modem Connection Reliability
  • Regression tests – We make sure that new releases behave the same way, and better, than older ones

In-House Lab

Media5 has a complete in-house lab where all the tests are made reproducing real life scenarios based on the most complex deployments and, more than this, going further and beyond customers real use cases.

This way we guarantee the durability and resilience of our products to offer the highest quality of service regardless of how Media5 units are used.

Our stringent test procedures for Faxes and Modems include:

  • SIP over TLS, TCP and UDP
  • Secure audio: SRTP
  • Non-secure audio: RTP
  • FAX over PCMA, PCMU, and T.38
  • Modem over PCMA and PCMU
  • Speed tests range from 7200 BPS up to 57.600 BPS

Access media5corp.com/mediatrix-access-devices/ to learn more about our complete product set for connecting fax and modem over IP.

Relevant Facts

  • Fax and modem tests take more than 600 hours per each release and minimum of 10 pages per each fax sent/received.
  • Interoperability tests are performed with any fax devices against detailed profiles of 147 V.17 and 27 V.34 fax machines and modems.
  • Release criteria are 99% of success: no image errors are allowed in fax transmissions.
  • More than 3000 fax/modem calls for each release.
  • Less than 10 failures in 3000 calls: less than 0.3%.

Decades of Experience

Media5 has a long history of technical innovation. Our expertise in analog and digital audio processing started in 1992 as a sound card manufacturer. This in-depth experience with voice digitalization, tone analyzing and firmware development was the definite basis for Media5 to get into the VoIP market in the mid-90s.

Media5 has cumulated 20 years of experience since it entered the IP Telephony industry. The company became one of the pioneers in SIP protocol development standards and has consequently been improving fax and modem transmissions throughout decades.

  • Formally certified in 50 countries with deployments in more than 75 countries
  • Carrier-grade quality software and hardware with very low RMA level – below 1%
  • In-house software development, Media5 owns full IPR on its core software
  • Expertise with legacy equipment

 

Cloud Telephony Devices

Cloud-solutions-Media5Cloud telephony is a well-known, low-cost, and easy way to upgrade corporate communications. If your company considers migrating to Cloud Telephony and having all the advantages of this technology, Media5 is the experienced partner that your business is looking for.

The Mediatrix gateways portfolio is a safe and cost-effective choice to go to Cloud. Our VoIP Gateways and Analog Adaptors smoothly connect IP CPEs (such as IP-phones, laptops, and mobile phones) to legacy equipment (such as analog phones, fax machines, point of sales devices, and alarm systems). Mediatrix also counts on robust Session Border Controller platforms (SBCs) for pure IP networks and equipment.

Cloud Telephony – What We Offer

Our solutions address each phase of SIP Migration; ensuring interoperability, survivability, redundancy, 3rd party application integration, easy deployment, and management for enterprises of any size and vertical.

Main Benefits

Branch_Office2      Easily connect offices and remote workers.

Headset-100_media5      High-quality voice.

icons8-firewall-100_media5      Secure VoIP.

Link_Chain       Ensure business continuity with survivability.

tags15       Enable flexibility while controlling costs.

Security_media5       Encryption and protection against fraud attacks.

Positive Dynamic_growing_chart       Migrate step by step and gradually upgrade your equipment.

Why Mediatrix for Cloud Telephony

 

AVOID INTEROPERABILITY ISSUES

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Mediatrix complies with legacy telephony specifications to smoothly integrate landlines as well as analog and ISDN devices with IP communications systems, avoiding interoperability issues.

The Mediatrix Analog VoIP Adaptors of the Mediatrix C7, S7, and S7 LP Series as well as the 2-FXS Mediatrix 4102S count on a rich feature set for a comprehensive VoIP solution, including:

  • Analog phones, fax, and modem support
  • High-quality voice
  • Configuration for up to 28 voice channels
  • 3-way conference call and conference server support, collect call blocking, CCNR, and CCBS
  • IP-Phones Survivability for Branch Offices
  • NAT, firewall, and router capabilities
  • and more!

SAVE MONEY INVESTING ONLY ONCE FOR THE COMPLETE MIGRATION

Mediatrix_Sentinel_400_SBCOur Enterprise Session Border Controllers, named Sentinel SBC, are recognised for their high quality, powerful feature-set, cost-effectiveness, and easy deployment.

Sentinel can adapt to different situations and use cases for each phase of Cloud migration. Mediatrix Sentinel can be used, for example, as a gateway connecting SIP trunks to analog phones, or as an E-SBC to make sure that only encrypted signaling and media are going in and out of the enterprise.

ENSURE HIGH-QUALITY UC

Less resilient networks are subject to disruption and poor quality of real-time communication services. The Mediatrix portfolio offers Survivability and quality of service to ensure connectivity between all users, on-site or remotely, and high-quality UC anytime and everywhere.

Mediatrix C7 Series

The Mediatrix C7 offers a series of VoIP gateways featuring analog FXS, FXO, and ISDN BRI S0 T0 ports. Secure and reliable, the C7 VoIP gateways are the most price-effective solution for branch offices and SMBs, ensuring a simple and transparent connection to the PSTN and analog terminals.

SIP Trunking Deployments

Although SIP Trunking deployments represent a significant revenue stream for carriers and service providers, it also comes with many concerns about service quality. Media5 allows you to lower costs by providing a less expensive infrastructure and enabling scalable and secure communications networks.

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On the customer’s side, operators must provide a reliable and secure environment for their IP communications to ensure a high service quality while taking care of issues that may occur between carriers’ systems and customers’ CPEs.

Our portfolio enables carriers to deliver the best customer experience with reliable survivability, interoperability and protection in addition to easy Media Gateway and SBC deployment, integration and management.

Main Benefits

  • Low-cost deployment and management
  • Protect both Service Provider’s network and Customer’s network
  • Ensure quality of service due to the high survivability
  •  Solve SIP interoperability issues between Service Provider and IP-PBX

Reduce SIP Trunking deployments costs with Virtuo, an easy management tool

The efficiency of SIP Trunking deployments and maintenance activities not only reduces operating costs but also leverages the customer’s perception of first class support services.

Mediatrix focuses on the innovation of CPE management to enhance the provisioning and troubleshooting processes. Comprehensive configuration templates and custom factory profiles, offering carriers and service providers great tools to shorten service activation and reduce maintenance costs.

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Virtuo EMS – Element Management System

Protect the Edge of Your Network

The public network offers Service Providers the possibility to expand their offering without any frontiers. This is also an opportunity for intruders to exploit security weaknesses at the edge of the network and make fraudulent use of the services.

Unprotected networks are also subject to several attacks like denial of service and breach of confidentiality.

Mediatrix provides advanced SIP and IP Security mechanisms to protect the edge of the network, providing powerful security features to monitor and control any attempt to access the network.

Offer Survivability and Quality of Service

Service quality and continuity are paramount to a successful service provider business. In case of WAN failure, Mediatrix will ensure the internal call control while redirecting external calls to a secondary, geo-redundant server or to the PSTN, if available. Failover and fallback are completely seamless and transparent to the phones and PBXs in the enterprise.

Traffic shaping and call admission control ensure that the user experience is safeguarded.

Connect any device to your network

While the core infrastructure is 100% prepared to deliver communication services, the equipment sitting at customers’ premises may not be that ready to enable SIP Trunking or Hosted Services right away.

When the transition to a full IP solution is not an option, Mediatrix multi-service platforms allows for the conversion of any legacy and SIP-based communication systems into a single and normalized SIP interface.

Differentiators

  • Virtual Machine – Run your 3rd party applications with Sentinel 400
  • Zero Touch Configuration – Save time and money with easy deployment
  • Pay-as-you-go – Cost-effective modular device

Virtual Machine – Integration with Third Party Applications

Sentinel 400 provides an open environment allowing customers to bundle their own applications into a business-class multi-service platform, optimizing CPE investment while addressing complex customer solution needs.

Mediatrix technologies provide a reliable hardware infrastructure, facilitating value-added applications and reducing CAPEX by using a single device to run 3rd party apps inside it.

Zero Touch Configuration

Provisioning for SBC multi-service devices may require advanced technical knowledge and complex configuration procedures. Mediatrix provides customized factory settings allowing a device to self-configure at the initial startup. Furthermore, Sentinel 400 introduces innovative pre-defined Rulesets to accelerate the installation process and simplify technical complexity for easier system management and troubleshooting.

These Rulesets allow administrators to easily manage service activations, saving both time and money. A Ruleset Editor also allows administrators to create new Rulesets or modify existing  Rulesets to adjust configuration settings as needed.

The Mediatrix Sentinel 400 also provides advanced troubleshooting tools for resolving problems, monitoring operational activities, and collecting relevant service administration information.

Protect CAPEX & OPEX

With pricing competition from Over The Top providers, Service Providers can now sharpen their operational structure and ensure profitability while preserving customer satisfaction with an outstanding quality of service. Migration to VoIP is a well-known strategy, but infrastructure investment and manpower training can represent significant challenges to a successful service launch.

Sentinel 400 offers a competitive pricing structure and can be initially deployed as a single chassis with a basic configuration. Sentinel 400 can be field-upgraded by adding telephony cards or SBC licenses according to the specific needs of each enterprise customer. This positions Sentinel 400 as a pay-as-you-go solution that allows customers to align their infrastructure investment with the changing demand for services.

The operators or service providers that have just migrated their customers to SIP, or are in the process, can trust Sentinel 400 as a modular device for every phase of deployment. Learn more on why Sentinel 400 is a complete and profitable solution for SIP migration.

Solutions

SIP Trunking, PSTN/TDM Migration, Unified Communications, Hosted Services, Skype for Business, Survivability, and more!